Effective Date: July 20, 2025
At FoodAddiction, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us—whether you’re placing an order, browsing our website, or booking a catering service.
1. Information We Collect
We collect limited personal information necessary to process your inquiries, deliver your orders, and improve your experience with us.
We may collect:
- Your name and contact details (phone number, email, delivery address)
- Event-related information (date, location, guest count, preferences)
- Order history and feedback
- Website usage data (via cookies or analytics tools)
We do not collect or store sensitive payment data directly on our servers. All transactions are handled via trusted third-party payment gateways.
2. How We Use Your Information
Your information is used solely to provide and improve our services. Specifically, we may use your data to:
- Fulfill meal box and catering orders
- Contact you for order confirmation or service details
- Respond to your inquiries or quote requests
- Send important updates, offers, or feedback requests
- Improve our website and customer service
We do not sell, rent, or trade your personal information to any third parties.
3. Who We Share Your Data With
We may share your information only when necessary and only with:
- Our internal team (for delivery, event setup, or customer support)
- Trusted service providers (e.g., payment processors, delivery partners)
- Legal or regulatory bodies, if required by law
Each third party is obligated to keep your information safe and use it only for the intended purpose.
4. Cookies & Website Tracking
We may use cookies or similar technologies to enhance your browsing experience, understand how our website is used, and help us improve its performance.
You can choose to disable cookies through your browser settings, but doing so may affect your user experience on our site.
5. Data Security
We take data security seriously. Your personal information is stored securely and protected against unauthorized access, alteration, or disclosure. Access is limited to team members who need it to provide our services.
6. Your Choices & Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Ask us to delete your data (where applicable)
- Opt out of marketing communications at any time
To make a request, simply email us at contact@foodaddiction.in.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. When we do, we’ll update the effective date at the top of this page.
We encourage you to review this page periodically to stay informed about how we’re protecting your data.
Have Questions? Let’s Talk!
Your trust means everything to us. If you have any questions or concerns about how your data is used, feel free to reach out:
📧 Email: contact@foodaddiction.in
📞 Phone: 8619165028
💬 WhatsApp: Click to Message